Faqs

# 15 Most Popular FAQs for Citadines Shinjuku Tokyo

### Check-in & Check-out
1. **What are the check-in and check-out times?**
Check-in begins at 2:00 PM, and check-out time is by 12:00 PM (noon).

2. **Is early check-in or late check-out available?**
Early check-in and late check-out may be available upon request, subject to availability and potentially additional fees.

### Location & Transportation
3. **How far is the hotel from Shinjuku Station?**
The hotel is approximately a 16-minute walk from Shinjuku Station, which provides access to multiple train and subway lines.

4. **What is the nearest subway station?**
Shinjuku-gyoemmae Station is the closest subway station, about a 7-minute walk from the hotel.

5. **Is airport transportation available?**
The hotel does not provide a dedicated airport shuttle service, but staff can assist with arranging transportation to airports.

### Accommodations & Amenities
6. **What room types are available?**
The property offers various apartment types including studios and one-bedroom units, all featuring kitchenettes or full kitchens.

7. **What kitchen facilities are included in the rooms?**
Rooms come equipped with kitchenettes that include a microwave, refrigerator, stovetop, cookware, and dishware.

8. **Is breakfast available at the hotel?**
Yes, breakfast is available for an additional charge of JPY 1,500 (excluding consumption tax) per person and is served from 6:30 AM to 9:30 AM.

9. **Does the hotel have fitness facilities?**
Yes, the hotel features a 24-hour fitness center/gym that guests can access complimentary.

### Services & Policies
10. **Is there WiFi available?**
Complimentary WiFi and wired internet access are provided throughout the property and in all guest rooms.

11. **Are laundry facilities available?**
The hotel offers laundry services, and there are also self-service laundry facilities available for guest use.

12. **Is parking available at the hotel?**
Yes, self-parking is available for an additional fee, though space is limited and there is no driveway for drop-offs directly at the entrance.

13. **Does the hotel allow pets?**
No, pets are not allowed at Citadines Shinjuku Tokyo.

14. **What housekeeping services are provided?**
The hotel provides daily housekeeping services as part of the standard amenities.

15. **Are there convenience stores nearby?**
Yes, there is a convenience store on the premises, and the surrounding area also has several convenience stores within walking distance.